Note: These procedures are for member libraries. If you are viewing this page as a patron please go through your home library for ILL assistance.
Your first step for interlibrary loan is the SALS/MVLS catalog.
If you are unable to locate the item you need in the SALS/MVLS catalog, e-mail email@example.com or call the Reference Desk at 792-6508 ext. 3 or 1-800-469-3356 with the information and Crandall will locate the item and place the request for you.
Here are some options if you want to place your own requests:
Search the Capital District Library Council (CDLC) Regional Union Catalog (CaDiLaC) to see the holdings of academic, public, school and special libraries in the Capital region. More information on can be found on the CDLC Interlibrary Loan page.
Search the New York State Interlibrary Loan Network (NYSILL) via the New York State Library’s Excelsior catalog (also on database page). All SALS libraries have accounts at the NYS Library; contact Andrea Herman at Crandall Public Library 792-6508 ex 3 if you do not know your ID and password.
If you are still not able to locate the material, Crandall Public Library provides OCLC searching free to member libraries as part of their central library services. E-mail your request to firstname.lastname@example.org or call the Reference Desk at 792-6508 ext. 3 or 1-800-469-3356. Crandall will search OCLC for you, send the request on your behalf, and email you with the results of the OCLC search.
Every attempt is made to borrow the item without cost but at times, the only locations charge a fee to loan. It helps speed up the request if you ask your patron if they are willing to pay a fee and try to pin them down to how much they are willing to pay. Borrowing libraries are responsible for returning the items to the loaning libraries; please do not return to Crandall.
You can search WorldCat for free to get locations and availability of the item your patron is requesting.